Salesforce User Training Best Practices as Part of Change Management

Title: Salesforce User Training Best Practices as Part of Change Management 
Duration: 45 minutes

Download webinar

Watch the webinar: 

Leah Whitton
Project Manager
CRM Science

Whether you are deploying a new Salesforce instance, new org features, or a new AppExchange application to improve user performance, an effective user training strategy is the best way to ensure successful change management.

While different scenarios may require different tactics, there are best practices that can be applied to any organization looking to better leverage Salesforce. 

Download this webinar to discover how to help your users adapt to technological change. We’ll provide insights and best practices that can be customized to your organizational needs. 

During this webinar, you’ll learn how to: 

  • Plan user training strategies and set goals
  • Focus your user training program based on organizational priorities 
  • Measure results of user training as part of your change management efforts